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Hello, I opened my candy crush game today and notice the absence of my boosters. This isn’t the first time this has happened, but I’m just reporting about this. Thank you for your time, hope to be hearing from you guys soon.
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Hi and Welcome to the King Community
Try with disconnecting and reconnecting your King or Facebook account in the game and the booster should in your game.
If the booster still do not show up, please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.
Hello @jenniice🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the absence of the boosters in your game!!
Which device are you using to play the game? If it is a mobile device, did you reinstall the App or did you delete the "data" on your Candy Crush Saga App by mistake?
If you are playing on a computer - browser version, did you "accept terms"? Some players have complained that they lost their boosters after accepting terms!! The more details I know that better solution I can provide!
But, you will not be able to get your boosters back by posting in this Community! Hence, you will have to contact the King Player Support team. Click on this link --> https://soporto.king.com/contact to send your complaint from a computer.
If you are playing the App version, you can send your complaint directly through your game --> Click on the Pink Cogwheel (Settings) -- ? icon -- Select the appropriate option and send the complaint.
If you have further questions or need assistance, you can simply reply back by typing in the blank box given below to my comment.
🤗🍫🍫