Why can't my different devices sync

collegeamoco

https://community.king.com/en/candy-crush-saga/discussion/comment/2819401#Comment_2819401

Right, the gold and everything else is right, but the levels are way off!

collegeamoco

https://community.king.com/en/candy-crush-saga/discussion/comment/2819428#Comment_2819428

It had to be on King's end. Very frustrating.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/422083/please-help-with-sync-issues

Hello @collegeamoco🤗 Welcome back!

This looks like a glitch that's suddenly affecting your games!!

I will report to our Candy Community In-charge and find out what to do? But, in the mean time, please do not reinstall your game any devices! Because, like you said the glitch could be King side and deleting the App will not help to resolve the issue.

@collegeamoco, can you please join --> This Thread <-- and post the screenshots of your game map from all devices you are using?

If I need any further details, I will get back to you🍫🍫

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2819401#Comment_2819401

Hello again Jules @JulesCrushit🙋‍♀️

Thank you for joining that other discussion and posting the screenshots

🤗🍫🍫

collegeamoco

Don't know how to share the pics with you but I can give you the information.

The correct level is 15076. Another device has put me back on level 14976, (amount of gold shows the same on all devices). The other last one has me on level 15061. This has been messed up for 2 days now.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2820103#Comment_2820103

Hello dear @collegeamoco🤗

Please don't worry about it! If the game team needs your game ID number, I will get back to you. Until then, you don't have to do anything. And, please... do not reinstall the game!

collegeamoco

https://community.king.com/en/candy-crush-saga/discussion/comment/2820133#Comment_2820133

Ok, thanks. I've tried to figure out how to load pics, but not really good with tech stuff.

PummyRaj

Hello Crushers @collegeamoco , @Egidi1234 , @JulesCrushit , @nrobey🙋‍♀️

I have a great news for you all!!!

Just received an update from our Candy In-charge informing that the issue is being looked at right now. Hopefully, it will be fixed soon🤞

All you have to do is wait, and please do not reinstall the App!!

Thank you all for your patience and understanding🙏🍫🍫

nrobey

Thanks all for trying to help. Sorry if you're also going through this crap. THEY need to fix it. It's not on our end.

nrobey

Thanks for trying to help. Others going through this too, I'm sorry! It's frustrating!!! Hope they figure out their issue quickly!