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I purchased a new phone and now all of my bars and goodies have disappeared. I have an account but every time I try to log in on new phone it says account not existed. Very confused as to what to do. Can anyone help?
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Hello @diggydkπ€ Hearty Welcome to our sweet King Community!
When we transfer our game to a new device, only game progress and the Gold bars are transferred, but not the boosters and lives received from our friends. This is because, the boosters and lives are stored on our device local memory. Hence, it won't be transferred.
I am sorry to hear that you could not find your Gold bars!! Did you make sure to logging into your usual account?
If it says "account does not exist" - please make sure that the email address you are entering is correct. It happened to me a long time back and it took a while for me realize that I was entering the wrong email address / username!!
If you are still experiencing issues, and need assistance reply back by typing in the blank box given below to my comment.
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