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Hello there! welcome to King community!
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Your question has been posted in Soda community but don't worry it'll be moved to Candy community 🙂
I'll forward your question to Candy moderators @kiara_wael @PummyRaj @bearwithme
I just replayed the level and had no problems. I play on an iPhone. In the past, every once n awhile I was in a similar position. You need to ensure when you remove the blockers to free the 4 dragons, you need to clear the area where they will drop, so they can fall directly below the opening and not accidentally fall into a space where you can’t free them.
Unfortunately you will have to replay the level, but I am sure you will succeed the next time.
Good luck.