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My game has been frozen for 3 days now and I did everything you told me to
Wow - I am so sorry to hear that - and also that this is happening on both devices. Actually deleting the app and then re-installing it usually will fix any type of issue. Of course you lose any saved boosters and lives, and it is usually done as a last resort, but if your game somehow got corrupted, reinstalling it usually solves the problem.
Have you cleared your cache on both platforms? I play on both an iPhone 15 (I was using a 12 until the new phone came out) and an iPad mini 6 and haven't had this issue.
I think you need to contact Player support thru your game because that way they can connect to your game to see if there are any specific issues. Please click HERE to see how to contact player support.
I hope they can help you.
Ill tag Game Mod @bearwithme
I’m on level 14,463 and both devices freeze up and I’ve done everything ,power down deleted the app and opened them very very frustrating…please help
Iphone14 and iPad gen 7
Hi and Welcome to the King Community
Which device are you play ?
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I’ve completed level 18740 twice and still can’t progress to next levrl
VVamos
لماذا لا توجد اعلانات تساعد في كسب المزيد من الوقت?
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
During gameplay, ads keep popping up and going out, and they don't even give out frisbees as gifts. They used to give frisbees, but even that's gone now. Please fix this ad bug. I couldn't finish the levels because of this game, and I lost a lot of gold – I estimate around 500 gold. How can I get that much back? I couldn't…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
