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Purchases not working on Mastercard. Platform: Android Play Store

CandyBravo
CandyBravo Posts: 11

Level 2

Previously my purchases were all good. I have a master card added to my google pay and it worked all good until yesterday. It's giving this error (screenshot attached below) every time I attempt to purchase. I have spoken to my bank support and they're saying we're not seeing any payment attempt initiation from your vendor (Candy Crush). So its on King's side because the payment deduction isn't being initiated and hence I can't make a purchase.

Can you look into this and if anyone else has faced the similar situation please help out! 🙏🏻

@QueenB @King_admin

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