Chronic Candy Crush Error Message

Cindiluhoo

Hello,

I've been getting an error on Candy Crush for about 3 weeks now. I can no longer play through the Chrome browser. I had been using Safari and it was working fine up until a few weeks ago (see attached). I get this error after only a few clicks. If I have 15 tries, the game throws out this message after 4 or 5.

Is there any resolution to this?

kiara_wael

Hi and welcome to the King Community

Thank you for reporting . Ill pass this feedback to the game team .

 Meanwhile, please try

-Clear the cache and cookies on your browser

Try also another browser than you currently are using. Recommended browsers for our games are Mozilla Firefox and Opera. Make also sure your browser is up to date. You can check if it's updated here.

Please note that the game do not run on Flash Player on Facebook. It's running on HTML5 and no Flash is required!

If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click here to download the game to your PC. Windows 10 is required to download the game

kiara_wael

Hi and welcome to the King Community

Thank you for reporting . Ill pass this feedback to the game team .

 Meanwhile, please try

-Clear the cache and cookies on your browser

Try also another browser than you currently are using. Recommended browsers for our games are Mozilla Firefox and Opera. Make also sure your browser is up to date. You can check if it's updated here.

Please note that the game do not run on Flash Player on Facebook. It's running on HTML5 and no Flash is required!

If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click here to download the game to your PC. Windows 10 is required to download the game

Cindiluhoo

I tried the game in the Firefox browser and I can complete games now. Thanks.