Not receiving gold bars reward

Question

Although I had won several episode races, there was no gold bars reward. I noticed that the competitors on different races was the same. The  weekly contest was 0 at all time. I logged out  and logged in again in Facebook, I uninstalled and installed the new version  app, there was still no gold bars reward. Please help me solve the problems!

[Deleted User] · Answer

I sent my game ID no. and the problem to support department yesterday.  There’s no response to me and sent a email asked me visit to King community only.  I won the episode race yesterday and there was no gold bars reward.  After I have won the game, the competitors on the next race is the same and the weekly contest is 0 only. Can you tell me what to do?

kiara_wael · Answer

Hi and Welcome to our Community

Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.