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I run Candy Crush Saga under BlueStacks on my desktop computer Windows 11 home. I'm at level 6203. From about level 6190 to 6200 when the "Takis" ad cames up it would never start the 30 second countdown clock. After losing over a half dozen extra moves I found out you must click "Snack Now" and witch to the web site then click the "back" button ( 3rd from the bottom on the right side of the BlueStacks window). This would start the 30 second countdown clock so I could get the bonus. Any question I would be glad to answer.