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Hello @yidaa🤗 Hearty Welcome to our sweet King Community!
Which device are you using to play the game? Is it just advertisements that are crashing your game?
Is it a specific advertisement or is it random?
To reply back, simply type in the blank box given below to my comment!
The cell phone is Redmi 9 brand, until today at noon it was only with advertising for applications to install Right now it's with any advertising and now it got super slow It's my favorite game in life I need help please!!!!
It is a Redmi 9 until the middle it only hung with advertising for applications to install At this moment it is hanging on everyone and it is going super slow Please help me I LOVE this game
Hi @yidaa warm welcom in our community.
You've posted the same question on different forums, Candy Crush and Candy Crush Friends Saga. In both games, does it happen that your games crash when you watch ads?
The most common cause of a crash is:
- Your version of your game app or device is not up to date. Please check for updates and run them
- your memory is not enough, you need at least 2 GB. If you have less than 2GB of storage, try deleting large files/photos or storing them in a cloud
- Your RAM is insufficient because there may be too many applications open. Please force all apps to be locked and turn off your device for at least 10 seconds. After that, make sure your internet is stable.
Let me know if this helps.
Hello, I already did everything that you explained to me in the answer. 🥺