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Screen went black and will not come back to game. Need to reload
Hello @AP96regt🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are having an issue with your game on your iPad!!
Did you try basic troubleshooting steps, like -- force closing the App - turning off the device - wait for few minutes and turning it back on? If not, please try that first! Sometimes, you might have to follow the steps couple of times!!
Because, the issue might not be with your device, but the game itself!! If that is the case, deleting the game from your device won't help!! Also, deleting the game will delete your saved boosters and lives too!!
But, if you would like to delete the game anyway --> Open "Settings" -- go to "iPad Storage" -- Check the Apps -- select Candy Crush Saga -- you will see the option to delete the game.
Please post back and let me know if you need further assistance. You can reply by typing in the blank box given below to my comment🍫🍫
Hi and Welcome to the King Community
Touch the app and hold your finger down until all the apps start to jiggle. You will see a circled "x" in the upper left corner. Tap it to delete an app.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
