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I would like to access my old Candy Crush account. I’m starting all over because it’s a new phone. Also my old account was linked to c07mj5 or please let me know what information you need I don’t want to start over.
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Hello @c07mj5🤗 A Warm Welcome to our sweet King Community!
On your old phone, did you save the game either through Facebook account or Kingdom account?
** If you did, all you have to do is -- after installing the game on your new phone, login into the game with those same account details, and you will your level progress and the Gold bars intact👍️
** If you did not save the game before, do you still have the game on your old phone?
To reply back, simply type in the blank box given below to my comment🍫🍫
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
You can also email them from Here, and For more info Here
