Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I have hard restarted app and hard restarted phone
game still frozen
Sign in or register to leave a comment and join the conversation.
Thank you for replying b ack @qkazoo and thank you for the details! So, the "freezing" issue is occurring at the end of the level!!
Which device are you using? If it is a mobile device, can you for the version you have right now? Also, how much free space you have on device memory?
Thanks🍫🍫
It is freezing when I complete the level and hit the "Tap to Skip" button.
One time I tried not tapping the screen, and just waiting for something to happen. Nothing did, it remained frozen even after a 15-minute wait.
Hello @qkazoo🤗 Hearty Welcome to our sweet King Community!
Is your game freezing while in the middle of playing a level OR when you try to open the game itself OR when you were trying to collect a prize, etc.,
Can you please provide as many details as possible?
To reply back, simply type in the blank box given below to my comment 🍫🍫