Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

not getting my treats at all

I have noticed I have not been getting any of my winnings for awhile I just completed the 6 for my freebies and never got any, I also purchased a 25.00 gift card bought the gold and a few of the treats added and got the bars but no bonus treats, you really need to start giving what we win in the game its not very fair what you do , just also wanted to add how upset I am with you putting the game to only 20 free men that we collect from our friends that is wrong of you to do trying to force people to spend what they don't have right now life is very tuff, I have bough in the past to support the game I play but now not in a position that I can do that any longer

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https://community.king.com/en/candy-crush-saga/discussion/425738/not-getting-my-treats-at-all

Hello @Cornerbrook@1🤗 A Warm Welcome to our sweet King Community!

I am so sorry to know that you are not receiving the rewards from the events and also you did not receive all of the items you have purchased through your Gift Card!!

For the reimbursement of all those missing rewards, you will have to contact the King Player Support team.

Are you playing on a mobile device or on a computer Facebook - Browser version?

If you are playing on a mobile device, you can send your complaint directly from the game.
If you are playing on a computer - on Browser, you will have to send your complaint through this link --> https://soporto.king.com/contact

Please let me know if you need assistance with this! To reply back, simply type in the blank box given below to my comment.

Hope everything works out and you will receive all your missing goodies🍫🍫

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/425738/not-getting-my-treats-at-all

Hello @Cornerbrook@1🤗 A Warm Welcome to our sweet King Community!

I am so sorry to know that you are not receiving the rewards from the events and also you did not receive all of the items you have purchased through your Gift Card!!

For the reimbursement of all those missing rewards, you will have to contact the King Player Support team.

Are you playing on a mobile device or on a computer Facebook - Browser version?

If you are playing on a mobile device, you can send your complaint directly from the game.
If you are playing on a computer - on Browser, you will have to send your complaint through this link --> https://soporto.king.com/contact

Please let me know if you need assistance with this! To reply back, simply type in the blank box given below to my comment.

Hope everything works out and you will receive all your missing goodies🍫🍫

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My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…