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not getting my treats at all
Cornerbrook@1
Posts: 8
Level 2
in Support
I have noticed I have not been getting any of my winnings for awhile I just completed the 6 for my freebies and never got any, I also purchased a 25.00 gift card bought the gold and a few of the treats added and got the bars but no bonus treats, you really need to start giving what we win in the game its not very fair what you do , just also wanted to add how upset I am with you putting the game to only 20 free men that we collect from our friends that is wrong of you to do trying to force people to spend what they don't have right now life is very tuff, I have bough in the past to support the game I play but now not in a position that I can do that any longer
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Answers
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Hello @Cornerbrook@1🤗 A Warm Welcome to our sweet King Community!
I am so sorry to know that you are not receiving the rewards from the events and also you did not receive all of the items you have purchased through your Gift Card!!
For the reimbursement of all those missing rewards, you will have to contact the King Player Support team.
Are you playing on a mobile device or on a computer Facebook - Browser version?
- If you are playing on a mobile device, you can send your complaint directly from the game.
- If you are playing on a computer - on Browser, you will have to send your complaint through this link --> https://soporto.king.com/contact
Please let me know if you need assistance with this! To reply back, simply type in the blank box given below to my comment.
Hope everything works out and you will receive all your missing goodies🍫🍫
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