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In-app purchase not work...help
It still doesn't work for me. I had no problem before. Then on my phone it keeps failing saying it's Iissues at King's end. I tried on my tablet and succeeded once after that same result. I've tried everything suggested and more, still haven't succeeded. I emailed King and gave screenshot of failed transaction as requested. Still waiting for further reply.
Anyway King, your legendary levels and nightmarishly hard levels and some of the superhard and hard levels are impossible at levels 15600 and above. The reason? Too few moves with so many things to do. Do you want us to play aimlessly and endlessly stuck at a level. If you can't make a puchase the only other option is to quit.
Hello @mooning🤗 Hearty Welcome to our sweet King Community!
Yeah!! If switching from Wi-Fi to Mobile data, and approaching the Google Play Store does not work, the next step is to delete & reinstall the game App.
And, yes!! When we reinstall the game Apps, we do lose all our saved boosters + lives received from our friends, as those 2 are saved to the local memory of our device!! If you have lost any "purchased" boosters, you will get a reimbursement by contacting the King Customer Support.
Coming back to your game, is everything working perfectly and the Candy Store is back in working mode?
To fix in-app purchase doesn't work, error message~ there are something wrong on our end, please try later.
Below was what I did to fix it:
1. Uninstalled candy app and reinstalled, it's sounds nothing changed but I believe it helps, thanks your colleague Nero's advice and remind. ( uninstall the app will lost all boosters), you can keep your level and gold bars with your own login, better check it before.
2. Update version of Google play and game apps, which I did that many many times.
3. Set up password for authorisation of in-app purchase, do it in google play store-your logo- setting
4. Clear cache from all Google related apps ( see attachment), after I did this and restart my device
.
I have tried all those but the problem still maintain, Google asked me to get back to King and King told me to get help from Google, it sounds endless...
I try in-app purchase in other app, it works smooth and success.
As I read some posts here and someone do have encountered thus situation, wonder their problem eventually been fixed?
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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I was trying to contact the Shop to purchase gold bars but I keep getting a message saying that there is no internet connection. Sometimes, I managed to access the Shop but I am unable to proceed to the payment portal for tge same reason. I have restarted my phone before each attempt but to no avail. This caused me a race…
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Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
