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I have beaten level 14491 twice now, but it will not give me credit for collecting purple candy. What can I do to move on?
Hi @Linda-51 warm welcome to our community at Candy Crush Friends Saga.
It seems like you're lost, there aren't 7000 levels in our game yet, so we can't play level 14491 yet.
I assume you wanted to ask at Candy Crush Saga. Then please go here: candy-crush-saga/categories/support.
I'm sure someone there can help you.
Do you actually mean level 14491 or 14492 as in your headline? In both levels, you don't have to collect purple candies.
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