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Please help! I was in the Candy Cup Second Chance and I am no longer ranked. I am playing levels but the green trophies are not being added to my ranking. I only have 10 hours left to compete! Please help!
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Hello @nsa1982π€ Hearty Welcome to our sweet King Community!
I am sorry to hear that the Green candies you have collected are not counting towards the Candy Cup tournament collection!!
If you are playing the levels with Green candy and also won the levels; still the candies are not counted, I would urge you to send a report to the King Player Support team.
If you are playing on a mobile device --> Pink cogwheel -- ? icon -- Events -- look for Candy Cup event -- scroll down all the way and go to "Contact Us" tab to send the complaint.
If you have further questions, please reply back by typing in the blank box given below to my comment π«
Ok, will do. Thank you!
