Issues with frog

troutfinder

Why does the frog not work correctly all the time? It will just stop working in the middle of a game, even though I keep feeding it. Won’t flash or anything, to be able to move it, so I can’t get past a level. Very frustrating and ridiculous.

CandyCrushCustodian

I’ve never experienced this but I can imagine how frustrating it must be.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/426497/issues-with-frog

Hello @troutfinder🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that the Frog is not working properly in your game!! Are you experiencing it in a particular level or is it just random?

Usually, the Frog starts glowing when we feed it 12 candies!! If you do not see the flash/waves around it after 3 matches (with the Color Bomb, one turn should be enough), you should be able to move her. If it doesn't glow for any reason, you click on it and see if it is ready to move.

I will send a heads-up to our Candy Community In-charge though👍️

If you have anything else to add, please reply back by typing in the blank box given below to my comment🍫🍫

troutfinder

It happens on any level. Sometimes the color bombs work for the frog and other times they don’t at all. It’s just so bizarre. Never had this problem until recently. And some levels you need the frog to be able to complete the level.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2859355#Comment_2859355

True!! For example, like level 5000 - where we have to move the Frog for 5 times, and we can't win the level unless we do so!!

I will report to our Community In-charge. But, I need to know which device you are using and what version of the App you have right now.

If we need any other details, I will get back to you🍫🍫

troutfinder

I’m using an iPhone 13. It’s seems to be working now. I have been able to move it now, after using a color bomb, even though it’s not flashing. So maybe I’m good to go now.

ignaciomonroy

the fckng frog is not working