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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I got a new phone and got locked out of my account I've tried to reset the password 10 times and nothing works can. someone help me?
Sadly I lost all my data on that device
Hello @keatlebeats13🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are having logging issues with the game!! If you can contact the King Player Support team, they will be able to help you out.
You can do so directly from your game. But, I would recommend you to send your complaint through your old phone (if you still have it), as the Support team will receive your game ID number automatically!!
So, here you go --> Click on the Pink Cogwheel -- select ? icon -- scroll down to "Technical & Connection Issues" -- select the option "What can I do when I lose connection in the game" -- see if the steps provided there help you with resolving the issue -- if not, scroll down all the way and click on "Contact Us" -- fill up the form and submit.
Depending on how busy they are, it might take up to 72 hours for a real agent to reach out to you. But, please don't get frustrated but be patient and persistent.
Hope the issue will be resolved soon and you can enjoy your game again! If you have further questions, please reply back by typing in the blank box given below to my comment🍫🍫
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Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
