Please refund of my amount

hemantsareen11

Hello I have paid the amount of 99 rs but not get my deal the payment reference ni 332453638244

Refund my amount or activate my purchase

PummyRaj

Hello Hemant @hemantsareen11🤗 Hearty Welcome to our King Community!

Before I can help you, immediately remove the image you have posted above. You screenshot contains bank details and it is not safe to share them as this is a public forum.

You can follow below steps to remove the image

There will see 3 dots at the top right corner of your question --> click on it & you will see "Edit" button --> click on that Edit --> Your question will be open to make any changes --> remove the image --> click on "Save". You are all set👍️

PummyRaj

Hello again @hemantsareen11🙋‍♀️

First, try closing the App & turning off your device for few minutes, then restart.

If your items still did not appear, you will have to contact the King Customer Support team. You can go to this link --> https://soporto.king.com/contact and send your complaint;

OR if you are playing on a mobile device, follow these steps⬇️

• Click on Pink Cogwheel;
• Click on ? icon;
• Move down to "Purchases" and click on it;
• You should see the option "did not receive my purchased items";
• Scroll down all the way and click on "Contact Us" and send your complaint.
• You will be contacted by an agent soon.

If you have any further questions, you can reply back by typing in the blank box given below to my comment🍫🍫

AlisaReshea

I'm soo disgusted I just spent $20 trying to clear a level without losing progress on items NOT USEABLE. ARE U KIDDING ME?!?!

hemantsareen11

same here

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2862951#Comment_2862951

Hello @AlisaReshea🙋‍♀️ Welcome to our Candy Crush King Community!

This is the forum where players help each other!

To receive a refund or reimbursement, please send your complaint through this link --> https://soporto.king.com/contact

Thanks!