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Hello I can't download candy crush saga on my phone when I try I get this message this phone isn't compatible with this app.I download candy crush soda saga on this phone what do I do to fix this problem
That is awesome to hear and thanks for letting us know it helped 🤗
Ok everything ok it worked went to settings app then Google play store and storage cache tap clear storage reopen the play store and then try download again this is the first time download ing this game Thank you
Hi Sally,
Sorry to hear you are getting this message but it does sound like your Google Play Store is saying there is an issue with the device.
Unfortunately I could not find much information about the device but in order to download the game, the device must have:
🛑 Min required: Android 5.0, 1GB RAM
🆗 Recommended: Android 6.0, 1GB RAM
In this case, what I would recommend trying is to Clear the cache & data of the Play Store
By the way, is this your first time downloading the game on this specific device?
Hello Sally @sally5859🤗 Happy Monday!
I am sorry!! Since it was the weekend, I did not get a chance to ask our Community In-charge. But, I will get back to you tomorrow.
Please bear with me till then🙏
Did u find out any information about this problem yet let me know thank u what's going on
Thank you Sally @sally5859👍️
I need to find out about it! I will get back to you as soon as I can!
ANDROID VERSION 13
Vortex Hd65plus
Hello @sally5859🤗 Hearty Welcome to our sweet King Community!
Can you tell me which device you are using - the make & model?
To reply back, you can type in the blank box given below🍫🍫
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how come when I buy something for 14.99 it charged me over 49 dollars
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
From level at almost 13000 my level jumper back to level 20 on 05/12/2025 Can you fix it?
C como conecto la cuenta de correo a la cuenta del juego.
I would play this game a lot more if you offered a more relaxing option to NOT participate in the race. I find the race to be very stressful, which contradicts your motto to "sit back and relax". Sometimes I just want to play at my own pace but right now I cannot do that without losing my win streak. So I usually quit…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
