My level was reduced

Rolex_barbie

I was on level 9

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/427724/my-level-was-reduced

Hello @Rolex_barbie🤗 Hearty Welcome to our sweet King Community!

Can you tell me which game you are playing? And which device are you using?

Can you show me a screenshot of your game map screen?

TO reply back, simply type in the blank box given below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the open comment box🍫🍫

kiara_wael

Hi and Welcome to the King Community

Please force close the Apps and log in again. And play last level .

Rolex_barbie

I was on level 9,000 plus and I also save my games after playing as instructed I really don’t know why my level was suddenly reduced to 1,138. So I think is a system error or there is a mistake somewhere. Please I will like the community.king or those In charge to look into this my complaint and restore my level. Because Since my level was reduced I haven’t had joy playing the game. Am hoping to get a positive response.

Rolex_barbie

For they game am playing is candycrushsaga. And am using iPhone 13pro max.

And below is they attachment of the game map screen.

i hope this will be resolved soon.