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Hi Josh @joshmath🤗 Hearty Welcome to our sweet King Community!
Recently some other player raised this question!! I will get back to you tomorrow with proper explanation, as I need to see where it is😅
If you have any other questions in the mean time, please post back by typing in the blank box given below🍫🍫
I would definitely send this screenshot to customer support (via settings in the app). With this evidence they should give you at least the 10 gold bars to let you pass this level as you deserved. If they don't keep replying to their reply emails until they do. This has happened to other players in the past as well, though not very often and of course not often documented.