Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I created a new FB account as it doesn't appear that I'll be able to retrieve the old one I've had for years. I played Candy Crush Saga every night and was up to over 2000. Is there any way to retrieve my game?
Hello @kgladysg1🤗 Hearty Welcome to our sweet King Community!
I am very sorry to hear that you Facebook account was hacked, and you had to restart everything!!
If you contact the King Player Support team, they will be able to help you with restoring your game progress. By any chance, did you save any screenshots from your old game with achieving a special milestone, or your map, etc.,? If you do, that will come in handy to place you exactly where you left off in your old account!!
Here is the link to contact the player Support team --> https://soporto.king.com/contact. When you click on this link, you will see a form to fill up. Fill it up & submit.
If you need assistance with filling the form, please post back and let me know. To reply, you can simply type in the blank box given below🍫🍫
Hi and Welcome to the King Community
After created a new Facebook account and connect the game. Next step 👇️
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
You can also email them from here:
https://soporto.king.com/contact
New here? Sign in or create an account to join the fun.
Hi, I have purchased rewards. Ever since you stopped me to get free rewards by watching adds. That is not fair. instead of supporting customer to to buy rewords you stop them to use free rewards by watching adds. If I don’t get the free rewords I will stop plying and remove the app. Thanks
My candy crush saga game is not starting, various times i reinstall it but problem is not resolve..
Temu reklame me stalno izbacuju iz igrice.
how come when I buy something for 14.99 it charged me over 49 dollars
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
