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I've been awarded various "gifts", but have not received any of it... anyone else with the same problem?
@Adav If you play on an android device you take a screenshot by pressing the on button and volume down at the same time.
@PummyRaj , it's no use contacting King player support team, as they just send generic messages and refer back to this community. I gave up with them a long time ago
Thanks for the reply.
@Alienscar , yes, I won the level, and was awarded the next one of 10min if I won the level after that..... I did not win the second one, but never received the first one.....
being stupid with tech, I have no idea how to take a snapshot. ha ha. Nevermind. I'm stuck on ultra hard levels, so chances are, I wont get new ones anytime soon
thanks for the reply
Hello @Adav🤗 Welcome back!
I just received this feature yesterday in my game! Out of all, I find it helpful to receive 5 minutes of UFO boosters☺️
I am thinking that since it is a new feature, that is still in testing, we are experiencing glitches😕
I would recommend you to contact the King Player Support team and post a complaint. Are you aware of the procedure or would you need my assistance?
Are you sure you have been rewarded with the timed boosters @Adav? I receive my 5 and 10 minute Royale rewards without issue, but before you get them there is a pop-up screen that shows you the 5 min tined booster with a sweet buuton, but that screen is telling you that you have to win the next level to obtain the booster.
Best thing you can do is screenshot the next timed booster offer you don't receive and then contact Player Support.
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I used an old Facebook account to create one for my Candy crush Saga game. Is there a way to change it and use my Gmail instead?
I got a pop up saying unlimited play for 1 hour with perks And nothing after no play or perks 🤷♀️
Suddenly, yesterday, I started seeing the below pop up in multiple games. The first time, I tapped Claim, but it just kept popping back up over and over and over and you can't exit or back out of it. The game needs to be restarted entirely. I am seeing this in multiple games on Android.
13680970335 This is my user id and my level is 11297. Please solve my problem. I can't pass the level. There are no reason!!
Hello, I did not receive my points/money after the app crashed. I won the round, but when the game restarted, my rewards were missing.Please check my account and help restore what I earned. Thank you for your help.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
