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I've been awarded various "gifts", but have not received any of it... anyone else with the same problem?
@Adav If you play on an android device you take a screenshot by pressing the on button and volume down at the same time.
@PummyRaj , it's no use contacting King player support team, as they just send generic messages and refer back to this community. I gave up with them a long time ago
Thanks for the reply.
@Alienscar , yes, I won the level, and was awarded the next one of 10min if I won the level after that..... I did not win the second one, but never received the first one.....
being stupid with tech, I have no idea how to take a snapshot. ha ha. Nevermind. I'm stuck on ultra hard levels, so chances are, I wont get new ones anytime soon
thanks for the reply
Hello @Adav🤗 Welcome back!
I just received this feature yesterday in my game! Out of all, I find it helpful to receive 5 minutes of UFO boosters☺️
I am thinking that since it is a new feature, that is still in testing, we are experiencing glitches😕
I would recommend you to contact the King Player Support team and post a complaint. Are you aware of the procedure or would you need my assistance?
Are you sure you have been rewarded with the timed boosters @Adav? I receive my 5 and 10 minute Royale rewards without issue, but before you get them there is a pop-up screen that shows you the 5 min tined booster with a sweet buuton, but that screen is telling you that you have to win the next level to obtain the booster.
Best thing you can do is screenshot the next timed booster offer you don't receive and then contact Player Support.
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
