timed boosters on candy royale "gifts" not received

Adav

I've been awarded various "gifts", but have not received any of it... anyone else with the same problem?

Alienscar

Are you sure you have been rewarded with the timed boosters @Adav? I receive my 5 and 10 minute Royale rewards without issue, but before you get them there is a pop-up screen that shows you the 5 min tined booster with a sweet buuton, but that screen is telling you that you have to win the next level to obtain the booster.

Best thing you can do is screenshot the next timed booster offer you don't receive and then contact Player Support.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/428253/timed-boosters-on-candy-royale-gifts-not-received

Hello @Adav🤗 Welcome back!

I just received this feature yesterday in my game! Out of all, I find it helpful to receive 5 minutes of UFO boosters☺️

I am thinking that since it is a new feature, that is still in testing, we are experiencing glitches😕

I would recommend you to contact the King Player Support team and post a complaint. Are you aware of the procedure or would you need my assistance?

Adav

https://community.king.com/en/candy-crush-saga/discussion/comment/2881715#Comment_2881715

@Alienscar , yes, I won the level, and was awarded the next one of 10min if I won the level after that..... I did not win the second one, but never received the first one.....

being stupid with tech, I have no idea how to take a snapshot. ha ha. Nevermind. I'm stuck on ultra hard levels, so chances are, I wont get new ones anytime soon

thanks for the reply

Adav

https://community.king.com/en/candy-crush-saga/discussion/comment/2881716#Comment_2881716

@PummyRaj , it's no use contacting King player support team, as they just send generic messages and refer back to this community. I gave up with them a long time ago

Thanks for the reply.

Alienscar

@Adav If you play on an android device you take a screenshot by pressing the on button and volume down at the same time.