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I was supposed to get an hour of free play and got nothing, I wasn’t my money back!
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Was it this offer?
I'm just asking because it's the same price you quoted and includes one hour free play. As it is part of Season Pass to get what you purchase you have to go into the Season Pass on the events tab and claim each reward separately after paying for the gold pass.
Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here