⛔ Episode/Weekly Race Gold Bars only partially received or not at all

maymagic

I won the episode race again that supposedly I will get gold bars of 30, but I didn't receive anything again like yesterday.. I keep on buying gold bars ,that's why it's important to me.. give me my winning gold bars. Give what I deserve

Disappointed player

maymagic

kiara_wael

Hi and welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

For Info Ongoing issue - All games showing as offline, issues with transactions, friends or events

We'll keep you posted HERE!

Laetitia16

Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules!

Floooora

They gave me 10 gold instead of 45..why??

kiara_wael

Hi and welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

For info Ongoing issue - All games showing as offline, issues with transactions, friends or events

We'll keep you posted HERE!

kiara_wael

Hi and Welcome to the King Community

We only use English in the King Community to ensure that everyone understands and can be understood. 

Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English and one of our members will be happy to help you.

Thanks for your understanding and have a lovely day!

adelajiru

Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules!

kiara_wael

Hi and Welcome to the King Community

We only use English in the King Community to ensure that everyone understands and can be understood. 

Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English and one of our members will be happy to help you.

Thanks for your understanding and have a lovely day!

tininha1975

Unfortunately my episode run also disappeared, since this morning it no longer appears in my game. I do not know what happened

tininha1975

I meant to say that the episode's race disappeared from my game