Gold Bars & Champion Streak

Question

I recently logged in with my Facebook account so that I wouldn't lose my progress (level 3000 YAY!) But I noticed that I had over 200 or 300 gold bars and I had none when I started today.  Also, playing the championship race I lost my streak of over 150 wins and am back at 1.  How can I get my everything back?

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/2889348#Comment_2889348

Hello again @x312turtle🤗 Thank you for replying back!

Those steps I wrote above were for you to get your Gold Bars back.  Do you have your Gold Bars in your game now?

For lost Champions Race streak, you will have to contact King Player Support team.

1) If you are playing on computer Facebook browser, please use this link to send you complaint by filling the form --> https://soporto.king.com/contact

2) If you are on a mobile device or the App version on Windows10/11, follow these steps --> click on the Pink Cogwheel on game map screen -- click on ? icon -- scroll down to Events -- Select "Episode Race/Champions Race" -- scroll down all the way and click on "Contact Us" -- fill up the form and submit your complaint.

If you need further assistance, please let me know🍫🍫

x312turtle · Answer

That didnt work. And my Champion Race streak is still wrong.

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/2888470#Comment_2888470

Thank you for replying back @x312turtle🤗

First, try these steps please --> Log out of your game -- close the App -- turn off your device -- wait for few minutes -- turn your device back on and open the game -- log back in -- play a level and win it -- go back to the map screen and see if your Gold bars and other things are back in order.

If that doesn't work, please let me know🍫🍫