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Candy Crush quit working in Firefox and now in Chrome as well
rpaterson65
Posts: 4
Level 1
in Support
A while back Candy Crush quit loading for me in Firefox, so I moved to Chrome. It worked fine up until today. Now it just greys out when I get to the screen to choose my level to begin play. Last night on my Android phone I was having issues too. Every time I would pass a level I would have to close the app and reopen it to continue play. I love this game but it is becoming very frustrating. And actually impossible to play on my computer. Is this all in the process of being fixed? Thank you.
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Answers
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Hello @rpaterson65🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing in your game!!
I would suggest you to send your complaint to the King Player Support team through this link --> https://soporto.king.com/contact
If they receive complaints from multiple players, they will record the complaints and report to the game team. If it is isolated to your game, they can help you to resolve the issue.
Hope everything works out and you will be able to play the game again soon🍫🍫
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