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I am on level 5359 and I can no longer play on my computer. It's frustrating because I love playing the game! Please help!
Hello @redblondish🤗 Good Morning!
Now, I know what's going on!! It is the latest Sonoma software on your Computer that is causing the issue. Candy game Studio is aware about this issue and they are trying to fix it. But, we were informed that it is taking longer than expected.
So, until the issue is fixed, all you have to do is - play on Google Chrome, as it will work without troubling you anymore! The Studio team knows that, that is not the work-around the players are looking for. But, for time being, please play the game on Chrome and you will be back to having fun again🤩
Please let me know if you have any further questions!
Thank you for joining our Community and have a great rest of the day🍫🍫
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I'm using safari on my apple computer. I appreciate your help!
Thanks redblondish. Is your computer an Apple or Windows computer? As PummyRaj asked if you aren't using Firefox or Chrome are you using Edge or Safari?
Hello again @redblondish🙋♀️
Are you playing through Safari on MacBook? Or is it another device?
No Firefox or Chrome. I can begin the game and then it just stops and reloads. I can NEVER finish my game. I have logged in, I just am unable to ever complete a game because it just stops and reloads to the beginning. :(
Hello @redblondish are you using a computer with a Firefox or Chrome browser?
There has been several complaints from people about not being able to play on a PC with Firefox/Chrome. If this is what is wrong with your game all you can do is contact Player Support for help.
Hello @redblondish🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are not able to play the game on your computer!! Can you please explain what's going on and why you are not able to play?
To reply back, you can type your reply in the blank box given below🍫
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
