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I have been over charged several times for bundles that I have purchased since August 2023.
Hello🙋♀️
Were you able to send a complaint to the King Customer Support team?
Hello @omajackpot🤗 Welcome to our Candy Crush Saga King Community!
I am sorry to hear that you were overcharged for a purchased you made! I am also sorry to know that it has been happening from a while! When such mistakes happen, you should immediately contact the Customer Support team.
This King Community does not deal with the purchase issues as the query needs your personal details, and this is a public forum. Please contact King Customer Support team and ask for the refund.
1) If you are playing Facebook browser, click on --> https://soporto.king.com/contact
2) If you are playing on a mobile device or the App version on Windows 10/11 --> click on the Pink Cogwheel on game map screen -- click on ? icon -- scroll down to My Purchases -- Click on the suitable option to open it -- scroll down all the way and click on "Contact Us" -- fill up the form and submit your complaint.
You will be receiving an automated email, which is an acknowledgement. You should be hearing from an agent real soon.
NOTE: Once a real agent writes back, you can inform them about the glitch that has been happening from past few months.
If you have any further questions, please reply back by typing in the blank box given below🍫🍫
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How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
