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I am being billed at higher rates than indicated on the game
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Hello @tammythemuff🤗 Warm Welcome to our Candy Crush Saga Community!
I am sorry to hear about your experience with your purchase!! This King Community does not deal with the purchase issues as the query requires your personal details, and this is a public forum. Please contact King Customer Support team and send a complaint.
1) If you are playing Facebook browser, click on --> https://soporto.king.com/contact
2) If you are playing on a mobile device or the App version on Windows 10/11 --> click on the Pink Cogwheel on game map screen -- click on ? icon -- scroll down to My Purchases -- Click on the suitable option to open it -- scroll down all the way and click on "Contact Us" -- fill up the form and submit your complaint.
You will receive an automated email, which is an acknowledgement. You should be hearing from an agent real soon.
If you have any further questions, please reply back by typing in the blank box given below🍫🍫