Problems with my money

annamarr123456

Hello , you guys are taking money from my account when it’s not let me playing , when I buy lives it tells me successfully but than it goes back to make me buy again without giving me extra lives or not taking my money , today alone u guys toke over $30 without me being able to play without buy g more , please check it out and refund me my money thank you

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/429567/problems-with-my-money

Hello Anna @annamarr123456🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that you did not receive the items you have purchased! You will have to contact King Player Support team, as they can look into your account and help you with it.

If you are using a computer, and on Facebook browser, please click on this link to send your complaint --> https://soporto.king.com/contact;

If you are on a mobile device or on the App version on Windows 10/11, follow these steps --> Click on the Pink Cog wheel -- Click on ? icon -- Click on "My Purchases" -- select a suitable option and click on it -- now, scroll down all the way and you will see "Contact Us" button at the bottom of the screen -- click on it and fill up the form & submit.

If you have further questions, please reply back by typing in the blank box given below🍫🍫