Levels won't advance

Question

After completing a level it doesn't automatically advance to the next one stays on the current one you just won

danceforjoy7 · Answer

levels I win not being credited to me I won 4 levels and it shows still on 15. I have current update and the

one playing against me advances way to many possible like she is a bot. Stuck on this level 4 times in a row. 4th time advanced from 15 to 16 levels not fair!! Game is also not giving boosters on candy box I won. Btw you cannot show a screen shot after you play next level when you realize it it’s too late 🤬

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/429944/levels-wont-advance

Hello Barbara @BarbaraDenise🤗 Hearty Welcome back to our sweet King Community!

I am sorry to hear about the issue in your game!!

Can you give me few details please...

* Which device are you using?
* If it is a mobile device or the App version on Windows 10/11, what is the App version you have right now?
* Do you have any screenshots for me to report to our Community In-charge?  
* If so, I need --> (1) your map screen; (2) a screenshot that shows you won the level; (3) another screenshot of your Map screen.

To reply back, you can type in the blank box given below.  To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box.

Hope to talk to you soon🍫🍫