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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
The game is glitching on Android, I'm missing 55 gold bars from completing a gold chocolate box, and winning a race. It also took away my 30 minute timer on multiple items, such as candy bombs, fish, and stripped candies/wrapped candies
You're the 3rd person I was directed to with step by step instructions to report the issue. NOW, you're telling me I have to do a 4th point of contact. When does the round and round end?
Hello @behrroy 🤗
This is the King Community, where players help other players, with the help of Community Managers, who are King employees. You will receive help here for - level tips, to report the glitches in your level(s) or events, so that they can be reported to the game studio, etc.,
The Player Support team is the “Customer Support” - where we have to report for missing rewards, issues with purchases, lost level progress and account issues.
Hope this clarifies 🍫🍫
This is ridiculous, how many different people do I have to contact for you to correct the issue with your app
Hello @behrroy 🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you did not receive the Gold Bars and prizes from various events!
Please make sure that you have updated the App and also there is enough storage space on your device memory. Kingsters suggest those 2 steps for all features to function properly.
With regards to missing rewards, you will have to contact King Player Support team and request for your missing rewards. You will have to send separate complaints for each missing reward! Please follow below steps...
NOTE: Same procedure for all 3 events & rewards
If you need further assistance, you can reply back by typing in the blank box given below🍫🍫
Hi and Welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
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its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
