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I completed the pot of gold, I qualified and won three shares of gold, but no gold has been added to my account and it’s not in my events tab ☹️. How do I get the gold bars?
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Hello @cnnolan88🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you did not receive your share of Gold Bars from "Pot of Gold" event!! It is not in your "events" tab, because the event is already ended!
You will have to send a complaint to King Player Support team by following below steps...
1) If you are playing on computer Facebook browser, please use this link to send you complaint by filling the form --> https://soporto.king.com/contact
2) If you are on a mobile device or the App version on Windows10/11, follow these steps --> click on the Pink Cogwheel on game map screen -- click on ? icon -- scroll down to Events -- See if you can find "Pot of Gold" event, if so, click on that -- scroll down all the way and click on "Contact Us" -- fill up the form and submit your complaint.
NOTE: If you did not find "Pot of Gold", click on any other suitable option and follow rest of the steps.
If you need further assistance, please reply back by typing in the blank box given below🍫🍫
