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As of Yesterday afternoon
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lynnette125
Posts: 57 Level 2
in Support
My game isn’t working I bought 650 gold bars and there gone there’s Events available I’d it just me or is anyone else having an issue there’s no Race either and I font see people at my level or no lives please tell me I’m not the only one I tryed a few things they say to try but nothing I don’t want to delete my game I still have boosters tho and I’ll lose everything can anyone help me to understand what’s happening and also I tryed to buy some lollipops and it won’t go thru I’m literally freaking out lol. Thank u Lynnette m
Answers
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Oh one more thing it keeps saying I’m a Newbie wen I’ve been playing over a year I’m level 5000 and I don’t no where to go to see my progress wen I looked a long time ago I had one badge I should have 5 I have screen shots but I don’t no where to go find my info if anyone can help me with that to thanks again LM
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Hi and Welcome to the King Community
Newbie is for King Community You can find more Info Here
Try with disconnecting and reconnecting your King or Facebook account in the game and the Gold Bars should reload in your game.
If the Gold Bars still do not show up, please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.
You can also email them from here:
Contact us
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I need advice really bad but I don’t no where to go to ask questions about my game not working I never saw this before can u guide me to a page to speak to someone it’s been 2 days I can’t play I need to explain it better to someone that might no what’s happening thank u Lynnette 125
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It’s me again yesterday my game was fine but today I made a 79$ purchase and I played the level where I left off and after I won the level it didn’t go to the next level it’s stuck with a. Inclement yhat just keeps going round and round saying connecting to App Store and in upper right hand it says give up I have to click give up that’s my own opition I’ve tryed different levels same things how can I get everything back I have no people in my race don’t tell me to reinstall it I did that once and lost everything I thought after 2 days it would be fixed I’m so upset since I’m in top of the blue snowball level ever time please someone tell me why it’s saying connecting to App Store ??? Thank
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Hello Lynette @lynnette125🤗 Hearty Welcome back to our sweet King Community!
I am sorry to hear that you are experiencing issue with the Candy Store!!
Few players are experiencing this glitch for some odd reason! And, no! I would not suggest you to reinstall your game! Even if you do, that issue would not be resolved (according to some players' experiences)!!
Can you please tell me which device you are using? And which version of the App you have right now?
Talk to you soon🍫🍫
P.S: Just in case, check the App store / Google Play Store on your device and make sure that there are no pending updates.
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Hello. Yes I’m playing in my iPhone I don’t understand what u mean by which version of the APP I’m playing I did go to the App Store searched CCS and it did say update so I did but it didn’t work I say don’t delete should I just wait will it be fixed in it’s it own?? Thanks god responding. I’m just lost
lynnette
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This is what’s happening to my game for 2 days can’t do anything except click in give up even tho I passed the levels I’m wasting my bars and boosters everytime I try again I have no shop no events no people racing what should I do I don’t want to reinstall the game and lose all my bars and boosters. Ugh!!!!
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It looks like you Wifi isn't stable enough. Each time it does this, try to close the app, check you have a stable wifi signal and reload the app. If it still won' t work, try contacting player support. You could use the "contact us" at the bottom of this web page below the King logo.
Also, you are not alone, there are lots of players complaining about this in the support forum. Try looking there for answers as well. It's the ? in the green circle at the top of this page. @PummyRaj might be able to help you there.
