I have two accounts, I got locked out of one, but I am back into it

Bob_Coiteux

Team, can you guys match levels for me? The game ID for my Bob account is 162-106-4803 and I’m on level 5646

The game ID for my Robert account is 927-795-2464 and I’m on level 571

I got locked out of my “Bob”account, but I’m back in now.

it was a facebook thing sorry for the inconvenience

have a merry Christmas🎄

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/430551/i-have-two-accounts-i-got-locked-out-of-one-but-i-am-back-into-it

Hello Bob @Bob_Coiteux🤗 Welcome back!

I am so sorry! I forgot to check back with you in your previous question! But, thank you for explaining the issue with more details!

You will have to contact King Player Support team and seek their assistance with this. As, they can access your account from their end and do their magic✨

1) If you are playing on a computer - Facebook Browser version, click on this link and send your complaint --> https://soporto.king.com/contact

2) If you are on a mobile device --> Click on the Pink Cogwheel -- Click on ? icon -- Scroll down and click on "My Game Progress" -- Select an appropriate option that fits with the issue -- scroll down all the way & click on "Contact Us" -- Fill out the form and send your complaint.

If you have any further questions, please reply back🍫🍫

Happy Holidays🎄🎄

kiara_wael

Hi and Welcome to the King Community

The games cannot be transferred or synced between different accounts.

What you can do is to open the games account you want and then contact Player Support and ask them to put you on the same level in the games you play. Please note that no Gold Bars, Boosters or level scores will be transferred. You will only be on the same level.

You can also email them from here:

Contact us

https://soporto.king.com/contact