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I am trying to log into my account and keep getting OOPs something went wrong message. I checked my
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Hi and Welcome to the King Community
Which device are you play?
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Hello @Scruffy13🤗 Hearty Welcome to our King Community!
Are you logged into the game through King account or are you playing through Facebook?
Also, which device are you using to play the game?
Please reply back by typing in the blank box given below🍫🍫
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Hello,
I am trying to play through my PC. I am not on Facebook. I recently got a new PC, but all my information was transferred over including Passwords.
It is funny because I am not having any problem with accessing it on my iphone.
Thanks for responding
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Hi! I also having difficulties with log in on CC Saga! I logged through Facebook. It's been error for 3 days, i guess? I can stil play on Apps in android. Please help.
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Also difficulties, every time I try to log in on king.com, I get a "Oops, something went wrong" message
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Hello @Scruffy13🤗
Apologies for my delayed response... had been busy!
You said you bought a new PC! Can you tell me make & model of it please?
Thank you & Happy Holidays🎄🎉
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Hello @TheGuvnor🤗 Hearty Welcome to our sweet King Community!
Thank you for mentioning that you are playing on MacBook.
You are not able to play the game because the Sonoma Software on your MacBook is causing the crash of Candy Crush Saga! For some reason, it is affecting only Candy Crush Saga but not other games.
The King team knows about this issue and are working on it! But unfortunately, it is taking longer than expected!! So, until the time being, players are advised to use Chrome to play the game. We have few more complaints about the same issue and they all are using Chrome without any issues👍️
Please let me know if you have any further questions!
Thank you for joining our King Community and Happy Holidays🎄🎉
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Hello @soe_prasetio and @aniko0721🤗 Hearty Welcome to our sweet King Community!
Happy Holidays to you both🎄🎉
Are you playing the game on MacBook? If so, the Sonoma Software is causing the issue to play Candy Crush Saga on your device.
Please continue playing the game on your mobile devices. On your computer, please use Chrome as it is working for other players.
If you have further questions, please post back🍫🍫
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Thanks for your help but I still cannot sync. If I try and log in with facebook on iphone it says there is a connection error but I am definitelt connected. On my Mac I have a Super Colour Bomb to claim but when I try to claim it it says I have no internet even though other things like the Daily Treat Machine work as normal.
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