Why do ads when cross appears then say, video not watched?

Sharon_Lee_Shaw

For a while now, some ads have the cross, then it says oops supposed to watch all of the videos… there is one that says turn I pad, tried but it still says oops!

one is about selling a house

so losing extra games and extra help

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/430580/why-do-ads-when-cross-appears-then-say-video-not-watched

Hello Sharon @Sharon_Lee_Shaw🤗 Hearty Welcome to our sweet King Community!

I would suggest you report those Ads, so that the King Player Support team can take a look at those! Please see the steps & instructions in THIS Link (click on Green letters), on how to report the Ads.

Now on your mobile device, follow these steps --> Click on the Pink Cogwheel -- Click on ? icon -- Scroll down to "Privacy" -- Click on "How to report an Ad" -- Scroll down all the way and click on Contact Us -- fill out the form and Submit.

If you need further assistance, please reply back by typing in the blank box given below🍫🍫

Happy Holidays🎄