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I made a purchase of £2.99 and didn’t get what I paid for could you look into this please the payment has come out of bank account.
kind regards
Caroline
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Hello Caroline @cazz1970🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you did not receive your purchased items into your game! You will have to contact King Customer Support as the purchase query includes your personal details.
If you are playing on a computer - Facebook browser, please use this link to send your complaint --> https://soporto.king.com/contact;
If you are playing on a mobile device or the App version on Windows 10/11, follow these steps --> Click on the the Pink Cog wheel -- click on ? icon -- go down to "My Purchases" -- select the option that best suits you and click on it -- scroll down all the way till you see "Contact Us" -- fill the form and send your complaint.
If you have any further questions, please reply back by typing in the blank box given below🍫🍫
Happy Holidays🎄
Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
