Start from beginning when I open the game

Coug

playing on facebook - chrome platform - ID: 7831058614 Everytime I open the game, I start from the beginning with introductions any progress made is lost. It's like the game is not holding cookies like it used to.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/430958/start-from-beginning-when-i-open-the-game

Hello @Coug🤗 Hearty Welcome to our sweet King Community!

Are you experiencing this issue in Candy Crush Saga or Candy Crush Soda Saga?

I looked at some of your previous comments and they are about Bakery event in Candy Soda Saga! Can you please confirm?

If you are playing Candy Crush Saga, which device are you using?

Thank you & Happy Holidays🎉

Coug

https://community.king.com/en/candy-crush-saga/discussion/comment/2914256#Comment_2914256

I'm having this particular issue with Candy Crush Saga. I'm playing on my desktop PC through Facebook. Thanks for helping.