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Hello Susan @susancreary1 🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are not able to make purchases in your game!! Are you receiving “connection” issue or any error message? Can you show me a screenshot of that error message?
How is your internet connection? Are you experiencing this issue while trying to purchase only or with other features too, like reward from Chocolate box, watching Ad on Treasure Hunt, etc.,
To reply back, you can type in the blank box given below.
Thank you for joining our Community & have a Happy New Year🎉🌟
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact