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are you guys doin g maintenances or re program the game? my CC game won't open ??
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Hi Kania @kaniawatkins🤗 Thank you for replying back!
I would suggest you to play the game on Chrome then!! Many players are using Chrome and are able to play the game👍️
unfortunately I have safari only on my computer system. hopefully you fix the problem soon, I can't wait to play CC on my Computer again, I've been playing this game since 2013
Hi and Welcome to the King Community
Thank you for the feedback please try -Clear the cache and cookies on your browser
Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date. You can check if it's updated here.
If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click here to download the game to your PC. Windows 10 is required to download the game
If the game then still won't load, please email our Player Support about this from HERE. Remember to enter the same email address that you use for login on your Facebook account, so they will find your account and to avoid an auto reply.
Hello @kaniawatkins 🤗 Hearty Welcome to our sweet King Community!
First of all, wish you a Very Happy New Year🎉
With regards to the game on your MacBook —> it is the issue with Sonoma software!
Candy Crush Saga game team is aware about this issue and they are looking into it, but it is taking a lot longer than expected to bring in the fix. Hence, they have advised the players to use Chrome to play the game for time being.
If you don’t use Safari, you won’t experience the issue 😉 If you have any questions, please type in the blank box given below.
Thank you for joining our Community & have a great rest of the day🍫🍫
