constant hanging

Spinnifix

Hello!

I'm having trouble with the game. It hangs all the time. As soon as you open the game and all the signs hang up until it continues to run.

I had an update yesterday. Could it be that it went wrong? I had cleared the cache and turned the tablet off and on again.

Yesterday it went perfectly.

Do you have any information on this?

Thank you

@kiara_wael

QueenB

https://community.king.com/en/candy-crush-saga/discussion/431615/constant-hanging

Sorry to hear about this!

I've checked with support and there are no reported issue with the game but the update might have changed something on your device.

Do you have more than 2 GB ram available on your tablet? Alao, are you not able to play at all?

Spinnifix

https://community.king.com/en/candy-crush-saga/discussion/comment/2921527#Comment_2921527

I don't have any pictures or videos saved on the tablet. These screenshots from the games will be deleted immediately. I can play and have progressed well. Just hang the signs and then we move on. I always have to wait a bit.

Thank you for answering it for me.🤗