Why is Sam's Streak not giving me my points?

Question

I have a streak of 11 levels and my points are not being updated but the other players points are increasing.

This game should be a little more responsible, specially when they sell boosters.

If you check the screenshots you will see that I kepr progressing and the points have not been updated.

christinewupp · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/2938704#Comment_2938704

I have one. It's in the middle at the bottom.

Ken_R. · Answer

There is no '?' icon when you click on the 'pink cog wheel', so why tell us to go there?

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/431981/why-is-sams-streak-not-giving-me-my-points

Hello @senpaiva7🤗 Hearty Welcome to our sweet King Community!

I am thinking there is a glitch in the game with this feature!!  Since there isn't much time left and our Candy Community In-charge won't be here till tomorrow (due to the weekend), I would like you to send a complaint to King Player Support team.

I think you are playing on a mobile device!  So, please follow these steps⬇️

* Click on the Pink Cogwheel you see at the top right corner of the map screen;
* Click on ? icon;
* Go down to "Events";
* Click on Sam's Streak and see if there is anything mentioned about the glitch;
* If not, scroll down all the way and click on "Contact Us";
* Fill out the form and Submit your complaint.

If you have any further questions, please reply back by typing in the blank box given below🍫🍫