Sam’s sweet streak frozen

lizzyfsh

Says there is no internet connection and/or it just spins and of course my position is first place. I have logged out and back in and rebooted my phone but can’t correct the error. Any suggestions?

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2938698#Comment_2938698

What does your settings menu look like? Mine looks like this.

I have a ? symbol. I have also experienced the freezing of my points on Sam's Streak like you report, but I reckon in my case this was due to me having changed the date on my phone. If I change date for any reason it always interferes with live events. I was on a cruise once and travelling through different time zones, I had to change the clock on my device, and the game threw me out of live events.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/432003/sam-s-sweet-streak-frozen

Hello @lizzyfsh🤗 Hearty Welcome to our sweet King Community!

Looks like there is a glitch in the game with this feature, as we have couple more complaints!! Since there isn't much time left and our Candy Community In-charge won't be here till tomorrow (due to the weekend), I would like you to send a complaint to King Player Support team.

I think you are playing on a mobile device! So, please follow these steps⬇️

• Click on the Pink Cogwheel you see at the top right corner of the map screen;
• Click on ? icon;
• Go down to "Events";
• Click on Sam's Streak and see if there is anything mentioned about the glitch;
• If not, scroll down all the way and click on "Contact Us";
• Fill out the form and Submit your complaint.

If you have any further questions, please reply back by typing in the blank box given below🍫🍫