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Sam’s sweet streak frozen
Answers
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Hello @lizzyfsh🤗 Hearty Welcome to our sweet King Community!
Looks like there is a glitch in the game with this feature, as we have couple more complaints!! Since there isn't much time left and our Candy Community In-charge won't be here till tomorrow (due to the weekend), I would like you to send a complaint to King Player Support team.
I think you are playing on a mobile device! So, please follow these steps⬇️
- Click on the Pink Cogwheel you see at the top right corner of the map screen;
- Click on ? icon;
- Go down to "Events";
- Click on Sam's Streak and see if there is anything mentioned about the glitch;
- If not, scroll down all the way and click on "Contact Us";
- Fill out the form and Submit your complaint.
If you have any further questions, please reply back by typing in the blank box given below🍫🍫
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I clicked on the 'pink cogwheel' and there is NO '?' icon there!! I am also having a problem with 'sams sweet streak' as it is not progressing & seems to be frozen or stuck and not adding more points. And NO I am not playing on a mobile device!! This is my laptop! PLEASE FIX THIS!!!
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What does your settings menu look like? Mine looks like this.
I have a ? symbol. I have also experienced the freezing of my points on Sam's Streak like you report, but I reckon in my case this was due to me having changed the date on my phone. If I change date for any reason it always interferes with live events. I was on a cruise once and travelling through different time zones, I had to change the clock on my device, and the game threw me out of live events.
