Winter Wonderland glod bars

losrodri

Hi ! I won My competition with My user hgoggia@gmail.com I recieved the boosters but no gold bars !!

Help me please , I wanna recieve what I deserve

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/432225/winter-wonderland-glod-bars

Hello @losrodri🤗 Hearty Welcome to our sweet King Community!

Please check the comment by our Community In-charge --> HERE

If you have any further questions, you can reply back by typing in the blank box given below.

Thank you & have a great rest of the day🍫🍫

losrodri

https://community.king.com/en/candy-crush-saga/discussion/comment/2927552#Comment_2927552

Thanks for answer but I played several times today with My profile and nothing about the bars yet

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2927561#Comment_2927561

So sorry to know that @losrodri🙃

I would suggest you to send a complaint to King Player Support team, so that they can register your complaint and do the needful.

Which device are you using?

Oh! Forgot to mention before... Congratulations for being one of the winners of 100 Gold Bars per month👏👏👏👏👏

losrodri

I'm playing in tablet and cell phone

losrodri

Do you have the link for complain?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2927614#Comment_2927614

Hello again @losrodri🙋‍♀️

Please follow below steps to send your complaint to the King Player Support team⬇️

• Click on the Pink Cogwheel (from game Map screen or Home screen);
• Click on ? icon;
• Under Popular Topics - click on "Events";
• Click on "Learn all about Winter Season";
• Scroll down all the way & click on "Contact Us";
• You will see a form. Fill it up & Submit.

If I receive any news in the meantime, I will get back to you.

Thank you for your patience and understanding🙏

losrodri

Ok thanks