Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I keep getting the "we have experienced an error we are trying hard to fix" for more than a week and can not play on facebook at all. Please help.
Sign in or register to leave a comment and join the conversation.
Hello @rodgerca 🤗 Thank you for replying back!
First of all, make sure that the Browser has latest updates. If it is all good, please try this preliminary troubleshooting step —> Open the game on a different browser — (a) Chrome, or (b) “Private”/ “Guest Mode” window.
Let me know how it goes🍫🍫
P.S: Since you are playing on Windows11, did you try to download the App version of the game? In my experience, that would work best (and less hassles & glitches)👍
I am on a computer using edge browser. Windows 11
Hello @rodgerca🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are experiencing error in your game!
Which device are you using? If you are playing on a computer - Browser version, are you playing on Chrome browser?
To reply back, you can type in the blank box given below.
Talk to you soon & have a great rest of the day🍫🍫