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Why?
Hello @ncote2 Apple have an issue with the latest Mac update, but at the same time as they released Sonoma they also made changes to iOS 17 and iPadOS 17.
Due to the known issues caused by Sonoma the same issue more than likely applies to iOS 17.
https://community.king.com/en/candy-crush-saga/discussion/420578/apple-os-sonoma-14-0/p1
Game version is the below
Games freeze will playing, also on the map, sometimes if i stopped playing and want to play again.
Hello @ncote2🤗 Hearty Welcome to our sweet King Community!
First of all, Thank you for mentioning the device and OS of your device along with the screenshots.
Can you clarify few questions please...
1) Can you check for the game version too, please?
2) Game is freezing after a few life
You have 13 Lives available right now in your Envelope. So, say after you collect 3 Lives, your game freezes?
If so, is it while you are collecting the lives OR while playing the game OR just on the map screen?
3) About your screenshot with boosters
Did you reinstall the game? If so, that was the reason you have lost all your saved boosters and lives received from your friends. Because, boosters & lives are stored onto our device local memory, but not to the game servers. That is the reason, when we delete & reinstall the App, all data pertaining to the game will be deleted too.
** If you have any purchased boosters, you can contact the King Player Support team and ask for reimbursement.
** I heard that if we are playing on Apple devices, there is a facility to save the game to "iCloud"! For next time, please look into that to save your boosters.
Why 2 apps?
I always thought that the left side one is just an Ad (as it says in that Blue box). Hence, never clicked on it😄
Please post back and let me know and I will find out if you need to contact the King Player Support team or just troubleshooting steps would work👍️
Did not loose gold bars, only lives and booster history. Loaded one or the other and still freezing after a few lives. I have ipad and updates are up to date……i have to delete the game and reload it then it works for a bit then t freezes…….really annoying.
Hi and Welcome to the King Community
Did you lose Gold bars after updating?
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No option for the 6 hours for 69 gold bars was available a few days ago
So I was playing and my lives finished so I left the game... hours passed I thought they were full again so I went back only to find all those minutes pending...I don't know if it's because I was using VPN or something but I don't know what to I can't wait all those hours...is there a way you can help me ???
My blue candies are not being counted. I've been playing and beating new levels for 2 hours and I'm still only at 105 blues. I would like to see it fixed if possible, I'm now way behind because of it!
Hilfe zu Level 7641?
Most recent episode of Candy Crush beginning with level 2931 (Pumpkin Patch), are you kidding me? Another clear jellies on a timed level? I don't see any other comments in regard to this level, wonder if my friends have given up....Just like I'm ready to do. I've lost tons of hammers and 50+ gold bars for 3 times of the…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
